News

  • FS Cables Awarded Feefo Gold Trusted Service 2019

    FS Cables Awarded Feefo Gold Trusted Service 2019

    Feb 08, 2019

    FS Cables has won the Feefo Gold Service award, an independent recognition of delivering exceptional experiences, as rated by real customers.

  • Q&A With Marketing Departments Owen Dale

    Oct 16, 2012

    Q: What’s the role of the Marketing Department at FS Cables? We’re here to make sure the customers’ needs are being met and ensuring they have access to reliable, concise technical information.

  • Yellow Reply Cards

    Oct 15, 2012

    More and more customers are telling us what they think of our service by using the yellow reply cards we send out with consignments. These cards are one of the best ways for us to improve our service to you.

  • FS Cables Customer Feedback Survey

    Oct 12, 2012

    To help us improve our service levels, stock and delivery capability, Wired is inviting readers to participate in the annual FS Cables Customer Feedback Survey.

  • Customer Feedback Survey - The Results are in!

    Oct 12, 2012

    Wired would like to say a big thanks to all those who took part in the customer feedback survey we ran in the last issue. We received nearly 600 responses across a range of industries which has given us some incredibly useful information about what matte

  • Complaints

    Sep 26, 2012

    Here in Britain it is often remarked that we don’t complain enough. At FS Cables we know its true – although we send out pre-paid “Service Cards” with every shipment we get relatively little feed back and even less point out our failings.